Mastering IT Management

Over six days, you’ll discover key IT management concepts. 

Module 1: IT Strategy

• Discover what the digitally turbulent environment means for the IT function
• Know how to design and align your IT strategy with your digital business strategy 
• Understand what’s encompassed by strategic business and -IT alignment

Module 2: Enterprise IT Governance

• Explore the importance of IT governance for your company’s capacity to create value
• Discover how to translate IT strategy into effective IT governance
• Know how to set up effective IT governance to support digital business transformation

Module 3: IT Project Management

• Discover what value means for IT projects
• Know how to realise the benefits of IT projects
• Explore whether agile project approaches are always best

Module 4: IT Services Management

• Explore how IT services management has evolved to support digital transformation
• Understand how IT services management creates value for your business and its customers
• Discover the pitfalls in IT services management – and know how to avoid them?

Module 5: IT Outsourcing

• Discover when IT outsourcing is a good option to protect or grow your business 
• Learn how to negotiate and contract with IT outsourcers
• Explore how and why IT outsourcers can become business partners

Module 6: Digital Resilience

• Understand the cyber threats that are out there
• Explore the operational and compliance challenges you’ll need to address
• Know the actions to take to combat a cyber incident 

• Create a common language for enterprise value creation with IT 
• Understand the role of the IT function in creating enterprise value 
• Discuss strategic, structuring and operational issues in becoming an agile, digital-age organisation 

• IT Managers, IT Directors & Network and Security Managers who want to accelerate their career
• Professionals who want to get a complete overview of IT management
• IT analysts, who would like to move up to a management function
• Project managers or service managers, working on infrastructure or applications, who are trying to get closer to the business
• SME employees who want to make IT an integral part of their company’s growth 
• Professionals who want to understand the alignment between the business and IT 

In previous editions, we had the pleasure of welcoming participants from companies like: